I'm In Dispute With Lloyds About The Cost Of A Drug I Had To Pay For Privately.

[Coppit]

Finding the cost of drugs has defeated me. What should I be paying for a box of Dexafree 1 mg/ml eye drops. The box contains 30 x 0.4 single-dose containers.

[ToraToraTora]

with a private prescription they charge you the actual cost of the item where as with a normal one they charge £9.15 per item and that could include all the boxes as one item, if they are written as one item so I'm baffled as to why you'd bother with a private prescription.

[woofgang]

TTT with a private prescription the seller can charge what they like. It need not be the actual cost of the item; they are allowed to make a profit.

[woofgang]

oh PS I get certain things on private online prescription because its much easier for me than a visit to the GP and I like to keep the item on hand for just in case which an NHS GP, not unreasonably won't agree to. I am happy to pay a premium for this.

[dannyk13]

Woofgang, For what do you want to keep medication on hand? I am a OPD sufferer and, like many others, I keep a stand-by supply of medication which is approved by my GP.

[ToraToraTora]

woof. I meant their retail price.
I tried this once, as an experiment.....
I take allopurinol, and they're cheap as chips so I asked for a private prescription. I get to the chemist and he says that'll be £4.50 (3 months supply) + £5 admin for a private prescription! You can't win.

[Coppit]

Barry1010. Paid by Cr card so no breakdown of costs.

I had an NHS Rt cataract done 3 years ago and later suffered a total loss of sight for a while due to mini stroke. Misting of that eye was happening more and more meaning it was hard to see clearly without the L eye having a new lens. But that cataract wasn't ripe enough for an NHS op so I had to find the money for a private one, following which conjunctivitis set in.

[woofgang]

"Woofgang, For what do you want to keep medication on hand? I am a OPD sufferer and, like many others, I keep a stand-by supply of medication which is approved by my GP."

danny, a couple of years ago I had a cold which resulted in a really bad dry cough....so bad that I woke in the night fighting to breathe. I live alone and it was truly terrifying to wake alone in the dark struggling to breathe. I went to the doc next day and he confirmed that it was only a dry cough and also said that it was a known outcome of that year's virus and he had seen a few people with it. He prescribed ventolin and said that I could hang on to the unused portion in case it happened in subsequent years. That ventolin expired so I sourced a replacement through private prescription. I don't think its fair that the NHS should pay for such just in case items but I don't want to be in such a frightening position again.

[barry1010]

Coppit, you should still have had an itemised receipt from Lloyds, regardless of the method of payment.
Ask them for one, it is your right.

[Coppit]

Gromit. Your assumptions are all correct except that Lloyds are not getting the 4th box back until I'm satisfied with their answer to my complaint about the treatment meted out me.
They certainly are overcharging compared with other sources but there's nothing that can be done about that now - unless out of embarrassment they made a refund.
It came as no surprise to find that like Google, Cadbury's, Facebook, Go Fund Me, Netflix etc and numerous other successful conglomerations, Lloyds' gold flows back to America - those masters of business.
Reading Lloyds Wiki page gives some idea of the morals of the company so I'm not expecting much luck.

[fiction-factory]

Good luck but I know that sometimes things like this can cause you a lot more worry and hassle than it causes the major company. We've all been there and sometimes lose a sense of proportion. Sometimes we need to let go and move on. I'd leave it for a week and then think again about whether it's worth worrying about

[bednobs]

I thought you had sent it back?