Can’t Log Into Paypal

[chrissa1]

I want to log in to PayPal which I haven’t used for about 10 years. It doesn’t recognise my password, but when I clicked on to “forgotten password” the telephone number that comes up to verify that it’s me, is the home number I used then.

Any ideas how to get around this? Thanks.

[CrapAtCryptics]

I thought, like most online accounts, that they are expired after a years inactivity.

[chrissa1]

It recognises my email address but not my password, I think.

[Buenchico]

There should be other password recovery options available to you:
https://www.paypal.com/in/smarthelp/article/i-forgot-the-password-for-my-paypal-account.-how-do-i-reset-my-password-faq1933

[klazomaniac]

https://www.paypal.com/uk/smarthelp/article/faq1933

[Bobbisox1]

There should be an option to change your password Chrissa?
08003589448 is a free phone number to contact

[chrissa1]

The only option that comes up is the old phone number option.

[chrissa1]

Thanks for your help. Don’t ask me how but I’ve managed to log in and change my password. Cheers.