Does Anyone Have A G Mail Account

[emmie]

i do and can't get access via the laptop. I can via the mobile phone,
any thoughts, is it the laptop, or problems with G Mail..

[calmck]

I have a gmail account that I can get on all my devices.
Have you put the gmail account into your laptop

[Buenchico]

I assume that you're trying to log into your Gmail account via your web browser, Emmie, rather than with a dedicated email client (such as the Windows 10 Mail app or Thunderbird).

If so, try clearing your browser's cache. (If you need instructions, please tell us which browser you're using).

If you're actually using an email app, rather than a web browser, simply delete the account and then create it again. (You won't lose any existing mail).

[emmie]

i use Firefox, but have my g mail account bookmarked..

[Buenchico]

Clearing Firefox's cache might well fix the problem for you then:
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

[JimF]

"can't get access"

What does that actually mean? Can you be more specific? I'm assuming that you access a Gmail website, enter your email address / userid and password and then press some sort of login button. What actually happens at that moment?

[emmie]

g mail won't open in Firefox, i have tried for an hour
but works fine in Google Chrome.

[emmie]

i don't need to put in a password, that's already
done. I can't open G Mail, in Firefox......

[Buenchico]

Have you tried clearing the cache yet?

[emmie]

yes
i have had to go back to google and change
my password...

[emmie]

its now working, thanks for the input.