Intenet Banking

[soliloquy]

Nearly every time I log in to my TSB bank account, I have to receive a security code either on landline or mobile before I gain access to my account. When this first started happening, I was told that it would occur "now and again". I have now been advised that this should be expected every time I log in. Are there any other TSB customers on The Answer Bank who experience this frequency - and indeed, does it happen with internet customers of other banks?

[rockyracoon]

I’m with the Halifax and have no such nonsense. Just a password and a memorable word. If I set up a new direct debit or similar then they’ll send a text through though

[andy-hughes]

I refuse to entertain on-line banking, I don't trust it, and judging by all this faff, it's a wise decision.

[Peter Pedant]

I have this intermittently RBS
and think they are doing their job

which I dont think very often when it comes to RBS (least worst bank in the business)

[Peter Pedant]

// I refuse to entertain on-line banking,//
RBS just stopped offering basic services and said it was only available on the internet
which I admit is secure.

[naomi24]

RBS still provides us with all the usual services.

[Caran]

I'm with TSB and I experience this about every other time I log on. It's a bl...dy nuisance.

[ladybirder]

I don't mind it at all as it's another layer of security. It adds about another 20 seconds to the transaction time so I really don't see why people are so put out.

[Mamyalynne]

I don't mind it either, why make it easy for someone else to get access to your account.

[ladybirder]

Exactly.

[tonyav]

I had this security code thing today ( by text ) when I payed the council tax online with my local council.

Don't have that with my online banking with HSBC. Good idea I think.

[Jackdaw33]

I'm with HSBC. They do have a security code but you generate it yourself via the little gizmo they provide. Much more convenient.

[emmie]

i have to sometimes log in to my bank which isn't tsb, with a variety of security codes, its frequency is getting on my wick.

[Maydup]

We will all get used to Two Factor Authentication (2FA) eventually. Its highly recommended as an improvement to our individual cyber security and will soon be the norm.

[dannyk13]

Yorkshire bank require a security code every time you log in?

[Vagus]

I find internet banking totally faff free and have never had any trouble with it. Perhaps it depends which bank you use.
I really can’t remember the last time I set foot inside a bank even before COVID, must be years.

[youngmafbog]

2FA is a good thing, I have it on everything that offers is e.g Amazon, LinkedIn etc.

The text is one way to achieve this, the best way is to use an authenticator such as Google, MS or Authy. The card reader operates in a similar fashion.

I have noticed some companies offer the option to store a cookie so if you login on the same machine it will recognise who yo uare and not ask again. Personally I always uncheck the box.

Over the last 12 months I have been involved in setting up security for a new Bank. It's interesting to see what is really happening behind the scenes. Banks are hit continually from hackers any additional steps to lock the system down is good.

[youngmafbog]

"I refuse to entertain on-line banking, I don't trust it, and judging by all this faff, it's a wise decision."

So its less of a faf to get the car out, try and park and then queue to see a pimply youth who grudgingly sorts your payment out?

If you are talking about internet Banking from a phone I would agree with you but from a laptop/desktop used in your own home (never use external 'cafe' wifi) its pretty safe now especially if you have locked down your Wifi to approved MAC addresses.