The UKs Track and Trace has been an unmitigated failure. Our world beating App didn’t work, not enough people signed up for it, a proven off-the-peg framework from Apple/Google was initially ignored, and the App was eventually scrapped (no mention of a refund from the App makers - who just happened to be Mr Cummings friends). The replacement App is still not out.
The manual Track and Trace didn’t fair much better. It arrived over two months after the start of the pandemic. It it was outsourced to Serco who recruited inexperienced staff. They failed to find 25% of its targets.
Overseeing this fiasco was Dido Harding. She has now been appointed head of the new National Institute for Health Protection. She should have been sacked months ago, not rewarded with a new role.
https://www.theguardian.com/uk-news/2020/aug/18/dido-harding-profile-institute-health-protection