A Day Of Cursing Technology

[eve1974]

Ever Had a day full of password problems, mobile phone problems, automated voice “call centres” etc?

Yeeesh!!!!!!

[agchristie]

I moved house in the Summer and when it came to contacting all the firms I lost the will to live.Couldnt speak to a human being anywhere.(I actually smashed up the phone in the end)...

[eve1974]

Agchristie.... argh! Poor you! Yeah those voice recognition things don’t tell the diff between “m” and “n” and my surname and postcode has both. Or “d” and “e” etc etc etc !!!!

[emmie]

i have, try and get through to doctor, EE, Barclays especially where you have to enter all your details only to go through the whole rigmarole when you finally and this is a maybe, get through to some disembodied nobody. who isn't bothered about your problems, only going through the motions of so called helping.
got locked out of my laptop, what a wretched performance to get a new log in. and don't get me started on the firkin council, who
have no manners, no customer support, no methodology to be a support, working from home numpties who tell you so in that oh so supercilious voice, i could and do often bang the computer, phone, and nearly ripped out the thing when going through to any of these call centres.

[agchristie]

Its like living in the Dark Ages.Everything,absolutely bloody everything is hard work...

[Tuvok]

What I hate is companies that don't allow for non-touch tone phones.

eg. don't press a key and hope that you then get into the main ohone system to be answered by a human only for the phone system to say "we did not detect a response - good bye"

[Jackdaw33]

I don't know how true it is today, but when touch tone phones became the norm I was told that the secret was just to press a random selection of keys. The system would recognise your response but couldn't understand it so you would be automatically transferred to a human.

[bednobs]

Not much good for those of us who have a dial phone :(

[AZardoz]

// a dial phone //

Seriously !? Where do you live, Kazakhstan?
Even they have modern phones.