Printer Printing Blank Pages

[annieigma]

Good evening all,
I have a problem, and can't find any answer on google.
I bought a second hand Epson xp415 printer, mainly because i had some new unused inkjets for that model. I fitted the new cartridges, ran a nozzle check, the black was still not printing, but colour was great. I googled it, blocked print head seemed to be the best result, so followed instructions, which was: remove inkjets, get some paper towel fold it at 25mm sections, so you have a long strip,25mm wide,about 5 or 6 ply. wet it, push the ink carriage to one end, lay the paper on the track,pull the carriage over it and leave it for an hour. after an hour,removed it, it was full of all colours and black ink, so i repeated this a few times until it was clean. I dried everything off, replaced the inkjets, tried a nozzle check, plenty of the correct sounds, it made a usual printing noise, and out came a blank piece of paper. I have tried scanning, printing letters, printing from paint, same result, just perfectly clean blank paper, even though the printer is doing its usual backward and forward printing actions. I have tried different inkjets,tried windows troubleshooter, said no fault, reloaded drivers. All I have done is to remove excess ink from the print head,so, could it be air locked on all four jets, as it is just not squirting or dribbling any ink at all,just as though the inkjets were completely dry,even though they are full.
Thanks for any suggestions.

[Gizmonster]

Is there not a function to do a head clean or a nozzle clean?? I can't remember exactly what it's called, but we had a similar problem and had to do some kind of clean. It used quite a bit of ink, but it sorted the problem out ..... eventually :)

[annieigma]

Thanks giz, i have done that,but worth another go,as possibly the ink that i removed may have left a void. will keep you posted.

[Gizmonster]

If I remember correctly, we had to do a nozzle clean about 6 - 7 times, then it eventually cleared whatever the problem was.

[Hymie]

I have created my own print test document consisting of 4 small text boxes coloured black, cyan, yellow and magenta.
By printing the document I can readily identify which cartridge(s) are not printing.

[andy-hughes]

I hate to be a pessimist, but maybe that's why it was for sale.

Have you contacted the seller to ask about the fault?

[Buenchico]

With a printer that's been unused for a while, I've sometimes needed to go through the head-cleaning cycle (using the 'deep clean' option where there is one) up to TEN TIMES before getting it to print. Keep trying!