Financial Help During 14 Day Isolation?

[jonah hart]

Sorry ive no idea where to put this question.
My brother became a full time single parent this year, so gone from full time work to part time so his money gets topped up with universal credit.
His daughter's school as been in contact today saying they both have to isolate for 14 days.
He's let work know and they've explained he wont get paid, so he's told universal credit and they've said because it's only his daughter's class that as closed they wont help him either!
He had 9 days of from work the other week due to his daughter's Class closing so lost that wage too and now to be told to isolate for 14 days.
Any advice or help on what to do in this situation, he still as Bill's and rent to pay, it's crazy surely.

[Mamyalynne]

Found this page but unsure if it covers his situation.

https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-and-treatment/help-and-financial-support-while-youre-self-isolating/

[jonah hart]

Thankyou mamyalynne, ill take a look now x

[Buenchico]

This might be relevant:
https://www.gov.uk/government/publications/test-and-trace-support-payment-scheme-claiming-financial-support/claiming-financial-support-under-the-test-and-trace-support-payment-scheme

However it appears to only apply when the instruction to self-isolate has come from NHS Test and Trace. It might still be worth him contacting the relevant department of his local authority though, in order to explain his circumstances.

[jonah hart]

Thankyou buenchico, ive sent him the link, he's going to look into and also seek advice from citizens advice bureau.
Thankyou both so much x

[allenlondon]

Where’s naomi24 with her advice?