Imac Problem

[sherrardk]

The screen won’t turn on on the ancient iMac. I’ve tried all the options mentioned when I google it. Anyone else got any ideas? Thank you

[Tuvok]

Which model?

There may be number on the back - usually starts A

It could be the backup battery.

[sherrardk]

Can I let you know tomorrow? It’s super ancient (15 years +)

[Buenchico]

Is it completely dead or do you, for example, hear the fan whirring (or see lights coming on somewhere on it) when you turn it on?

[sherrardk]

It makes the pinky ponky noise and you can hear it doing something - I don’t know how it normally sounds when the screen is working because I never use it.

[Buenchico]

Possibly relevant:
https://support.apple.com/en-gb/HT210905

[sherrardk]

Girl has been through apple chat (she uses the iMac at the moment), they said hardware problem. I was just hoping someone had a magic trick - I’ll try it tomorrow and see if the happy pixies have been to fix it (certainly not buying another one).

[Old_Geezer]

Saw the title, thought it was a hair removal thread !

You'll need an iMac engineer to check it out.

[satprof]

If you can find a local Apple dealership, preferably a small operation, they probably have an engineer who can diagnose the problem.

If it isn't worth repairing, they might be able to suggest a refurbished model at half the price of something new.

[Tuvok]

Is it one of these

https://support.apple.com/en-gb/HT201634

or

https://www.computerworld.com/article/3025619/the-evolution-of-the-macintosh.html#slide4

[sherrardk]

It hasn’t got any numbers or serial numbers on it.

[Tuvok]

Pick a picture that matches model from the links I gave

[Tuvok]

Is it a startup chimr or a crash chime?

https://youtu.be/n23dp8caq9A

[sherrardk]

It sounds like the fifth or seventh - it’s one that’s just a screen and a keyboard.

[Tuvok]

So its a startup chime?

This might help finding the model number

https://everymac.com/mac-identification/how-to-find-apple-model-family-numbers-for-mac-identification.html