Unexpected Error Occurred On Ee Site

YG55 | 23:27 Sat 10th Apr 2021 | ChatterBank

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Every time i try to view my usage on the EE site it says an unexpected error has occurred. Been like it for a month now. Anyone else seeing this ?

At Last!!

Good Morning Early Birds

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Buenchico

Assuming that you're using a PC or laptop, rather than a mobile phone, try clearing your browser's cache. That often fixes such problems. (If you need instructions, please tell us which browser you're using).

Or simply try a different browser.

I can check the data usage on my (Android) mobile phone though without going anywhere near my service provider's website. I simply pull down from the top of the screen and tap on 'ASDA Mobile'. (I can also find the same information by going to Settings > Data usage > Mobile). So perhaps you don't even need to use the EE website?

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