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Thank you for your answers everyone. Flirty, unfortunately that didn't sort the problem. I got a drop down menu to change type etc, but it didn't bring back boxes to toolbar. Dappycow, I tried that site and it didn't have the info I needed. Kerplunk, I agree with you. I have always had lots of valued help from the very kind and clever ABers. I hope that I can resolve the problem soon as we use M. Word for my husbands work and I need to get it sorted. Any more suggestions would be very welcome. Thank you once again for your help everyone.