Do You Shop Online At Iceland?

[wolf63]

I haven't been receiving any emails from Iceland to confirm my orders etc.
Can someone give me the email address that the order confirmations are sent from so that I can try putting it in my contacts, I have checked all the junk settings and there is nothing preventing it from being received at my end.

Thanks

[Gettingonabit]

[email protected] this is the address mine come from.

[wolf63]

Thank you. I hope that will sort out the problem.

[wolf63]

It didn't.

Back to the drawing board :-)

[Canary42]

Most e-Mail providers screen out stuff they identify as spam - perhaps that's where yours are disappearing by some fluke of identity.

[Gettingonabit]

Have you double checked you have put your correct email address on your Iceland account? Its so easy to get them mixed up if you have two emails like I do. I've often put a . between my name on the email address that doesn't have one. Obviously making it an invalid address.
Could be something as easy as that. If not give them a call, i have found them to be most helpful.
Good luck

[wolf63]

Gentlemen
I was getting emails from them for a year or so until a couple of weeks ago.

I have checked my SPAM, my filters and my blacklist and there is nothing that indicates an issue.

I contacted Iceland last week to ask if I could change my email address as that, to me, seemed simpler. I was told that I had to shut down my current Iceland account and start again.

Then I decided that changing the email address could create problems as I have been paying by Paypal.

I might have to live with this - it is annoying having to log into Iceland for updates.

Bah!!