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Gas Fire Problems

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barry1010 | 17:47 Thu 03rd Mar 2022 | Home & Garden
9 Answers
My gas fire is leaving a black sooty residue on the 'marble' surround (back board? I don't know the correct term, it is against the wall with the fire fixed to it).
I have a carbon monoxide detector which shows that there is no dangerous leak and nobody is suffering any symptoms.
It is a Flavel Renoir with 'living coal' effect.
Any idea what could be causing this?
Would a service sort it out or is it something more?
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Well I would have it checked out by a professional gas engineer , yes it probably needs servicing
Question Author
I am currently getting quotes for gas service engineers but it seems most are fully booked - I would check the gas safe register before booking the job.
Would a straightforward service cure the problem? I dread the engineer telling me that the fire needs a part because I worry about being ripped off. It's not the money for the second visit and part that's the problem, it's the fear of being scammed.
You won't really know what's wrong until an expert looks at it.
Question Author
I knew that really, bookbinder, I was hoping for an Answerbank psychic gas engineer :(
Does £90 for a service sound about right? This includes the 'certificate' - whatever that is
Gas shouldnt leave soot and could be just dirty. Does it burn with a pure blue flame or is there a lot of yellow in it?

Either way it needs checking by a Gas Safe person asap, until then be careful using it. It it needs a new part then question why and then do it. Gas can be lethal.
We have our boiler and fire serviced every year at a cost of £75.
Question Author
I have stopped using it, we have central heating so we are still toasty. I'll turn on later when the family is abed and see what colour the flames are.
Question Author
Thanks, milo, that's useful to know
Do you have a service contract with your gas supplier? If so, is it worth checking if it would cover gas fires? (I've not got a gas fire, so I wouldn't know)

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