Unable To Access Answerbank On Ipad

[hellywelly4]

Since yesterday I have been unable to access Answerbank on my iPad but it’s fine on my iPhone. I’ve switched the iPad off several times but it hasn’t helped. Any help would be appreciated.

[Tuvok]

Try a different browser, or settings - safari - clear website data

[hellywelly4]

Thank you very much. Hopefully it will be ok now.

[hellywelly4]

I spoke too soon. It was ok for a few minutes but it’s gone again.

[barry1010]

Have you tried a different browser?

[Vagus]

AB has become almost unusable on my iPad too. Nothing has changed my end so I’m putting it down to AB. I rarely even look in now, let alone post.
All the other forums I belong to are fine.

[hellywelly4]

I’m sorry but I’m not sure what my browser is. Is safari a browser? I am with safari on both the iPhone and iPad.

[Buenchico]

Safari is the default browser on an iPad. However there have been countless reports of people experiencing problems with it, when trying to access The Answerbank on it, for well over a decade.

Try installing Chrome
https://apps.apple.com/app/google-chrome/id535886823
and/or Firefox on your iPad
https://apps.apple.com/app/firefox-private-safe-browser/id989804926

[hellywelly4]

Thank you. I will try that tomorrow. I’ve had enough tonight and still got your quiz to do!

[hellywelly4]

After trying what Chris suggested it has been fine until today. I changed it to Chrome and all was well. However it’s playing up again today. My iPhone is fine - I’m using it now. Do I need to get in touch with Apple?

[Buenchico]

Try . . .
https://i.postimg.cc/L69Lb26p/Cache.jpg

[hellywelly4]

Done that but no better. I will take it to the computer man on the local market tomorrow as I think it’s just beyond me! Thank you so much for your help Chris. It is very much appreciated.

[Cloverjo]

Hellywelly, I access AB all the time on my iPad with Safari as my browser. Could it be to do
with ads?

[Milo2]

I have the opposite problem. Answer bank is ok on my iPad but very difficult to use on my iPhone.

[hellywelly4]

Very strange. I would have thought they would both work the same but obviously not. If I have any info tomorrow I will post it on here.

[hellywelly4]

It worked perfectly for the repair man. He said it was probably the router, and to switch it off and then on again when I got home, which I have done and hey-ho, all is well again. I did feel rather a fool but never mind. If that information helps anyone else then that’s got to be good.