If the ads are causing lots of problems, I suspect that it would help the Ed (and AB's techies) to know which devices, and which browsers, people are using.
For example, it's been well-document over many years that AB doesn't run well using Safari on an iPad. People using iPads might find that AB runs better when using Chrome
https://apps.apple.com/us/app/google-chrome/id535886823
or Firefox
https://apps.apple.com/gb/app/firefox-private-safe-browser/id989804926
I recently emailed the Ed to point out that the sidebar ads disappear as soon as I'm logged into AB. (They're only there when I'm logged out. I'm using Slimjet, with the built-in ad-blocker disabled, on a Windows 10 laptop). So it could be said that I was actually asking to see more ads!
[However I've also been emailing the Ed (frequently!) about the ultra-annoying pop-up video ads that automatically play sound. At the moment, thankfully, they seem to have disappeared though].