The problem with insurance companies is you don't really know how good they are until you make a claim. In this particular case, I didn't even make a claim, I had a personal accident insurance policy for over forty years. On the very day of my eightieth birthday I received a letter. "Dear sir, As you have now turned eighty we will no longer be insuring you" etc. This was not mentioned in the policy documents. My other policies are with companies who are dearer than most but from previous experiences they have been fair and fast in paying out. Like a lot of things in this life, you get what you pay for.