Has Anyone Else Had A Bad Experience With Dyno-Rod?

[Treacle71]

I've waited in all day today from 8am-6pm and it's a no show.  It's part of a British Gas Homecare agreement.  I booked the appt a week ago for today.  It's to fix a faulty tap on the bath.  I received two texts today to say they'd let me know when they're on their way, but nothing.  Has anyone else had problems with them?  I'll have to write a letter of complaint at the least.

 

[wolf63]

Phone them, it is quicker.

[Tilly2]

I use Homecare and they have always been reliable. 

 

[Buenchico]

Dyno-Rod generally gets good reviews
https://uk.trustpilot.com/review/www.dyno.com
but, like all franchise businesses, you're dependent upon the integrity of the individual franchisee that the work gets allocated to.  Some will inevitably be more reliable than others.

[Old_Geezer]

I've had (having) major problems with that bunch of "clowns", Homecare; but the rare occasion I've got Dyno-Rod in to do a job (direct) they've been fine.

[Canary42]

Homecare waste of space

[youngmafbog]

For once I agree with you Canary.

 

As for Dyno rod I dont use them, I either use my own rods or on the odd occasion they wont do it use a local drain specialist.  Cheaper, cleaner and more attentive.