late payment charges

[DaveW]

My other half made a late payment on her credit card last month. She has just had her statement through and has been charged �12.00 for doing so. I thought that this practice had recently being stopped and people were claiming these charges back from the banks. I would be grateful if someone could throw some light on the subject. Thanks.

[oldwoman]

It used to be between �30 to �35 for late payment. The new legislation is to charge a more appropriate rate therefore �12.

[Ethel]

oldwoman is right.

Banks and credit card companies are allowed to charge a reasonable administration fee, not an extortionate penalty.

�12 is reasonable.

[jennyp]

Your could ring them and ask if they will reconsider, if this is a one off you may be lucky.
Have a read on here about charges http://www.consumeractiongroup.co.uk/