ChatterBank1 min ago
Nhs Care
The NHS get a lot of flack but with the week ive just spent in hospital I couldn't find a single thing to complain about.
The unit was spotless, the food first rate with a wide choice and everyone from the cleaners to the medics were friendly, helpful, and non judgmental and couldnt do enough for you no matter how busy they were.
Not a qustion as such, just an observation....
Answers
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For more on marking an answer as the "Best Answer", please visit our FAQ.I really think the staff on the ground do a cracking job. My father was in hospital last week and I could not find any fault with the care and attention he received.
On the other hand, the admin could do with a kick up the bum. Mr BM has been waiting for an op for over a year now. He has had two letters (surveys) asking for his views on the care he received after the op he has not yet had!
"Ive done my fare share of moaning about the red tape around the NHS but the actual care that ive received this week has been exceptional."
I don't doubt that's true. Unfortunately I'm unlikely to find out. I have a problem which is causing me some pain and difficulty and I've been told it cannot be addressed for upwards of a year. I'm fortunate because I've plenty of money and have just decided to spend a large number of £££s to have it fixed privately. The galling thing is that, among the sawbones whom I'm looking at to deal with it, one is the consultant whose secretary told me the length of the NHS waiting list. I shall not be choosing him on principle.
Anybody in my position who does not have so much spare cash would be facing a year of pain and discomfort which is likely to seriously impact their quality of life.
It doesn't matter how good the service is, if you can't get to use it it is of no benefit whatsoever.
I think it depends on individual hospitals (and even different wards). In my late mother's final years I saw both good and bad (fortunately former predominated but two bad ones were awful - the sort which does get the NHS a bad reputation).
I won't name names, except that pride of place goes to Norfolk and Norwich University Hospital, Brundall Ward.
I can't fault our GP service and nurses, they're lovely. The problem comes when you hit (or try to ) the outside and hospital systems.
The massive problems are caused by bad management and beaurocracy - and huge delays. After over a year of waiting, OH's leg vein op has been cancelled a week before date. I'm told that this is normal.
No complaints about individual staff - it's the system! That is rubbish as are individual areas e.g. Physio...NHS offering is only just recognisable as such and(as a NHS phsio said to me ruefully "Rubbish, isn't it?" After 20 yrs of experience - I had to concur.