How Long Does It Usually Take For The Ed To Respond To The "Need Help" Button.

[Canary42]

How long does it usually take for the Ed to respond to the "Need help - contact us" button.

 

I put a query in several days ago - so far nothing.

[Redhelen72]

A month of Sundays 

[Canary42]

Thanks Red, as long as I know 😁   😁   😁   😁   😁   😁   😁   😁   😁   😁   😁   😁   😁   😁   😁   😁   😁   😁   😁   😁   😁   😁   😁   

[Canary42]

I've now "reported" the OP so perhaps someone will give it some attention at last.

FYI, the problem is the failure of my Avatar to appear in posts although it appears in my profile and my answer box.

[Canary42]

Bump

[naomi24]

The Eds don't work weekends, Canary.  What are you having problems with?  

[naomi24]

Sorry, I read your OP but missed the post about your avatar.  I don't know if any of the other more technically-minded mods can advise you on that but I'll report this thread for the Ed's attention.

[naomi24]

I've reported it, Canary, but hopefully another Mod who knows more about technical stuff than I do will happen along and help before Monday.

[Modster]

Canary - have you actually sent an email to SpareEd, as suggested by Buenchico here? - 

https://www.theanswerbank.co.uk/ChatterBank/Question1866246.html

I believe (but am not certain) that there have been problems with the "Report" facility & if so, he might not have seen your request.

[Canary42]

Thank you for your help naomi, the problem has now been addressed and resolved.

[naomi24]

You're very welcome, canary.  Pleased it's sorted.