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ChatterBank1 min ago
Just had a letter from TV Licensing asking me to activate my online licence. I don't want to activate my online licence and want reminders...e.g. pieces of paper... sent through the post. Shall l just ignore this, or what do l do to pay? Will my direct debit automatically work instead?
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For more on marking an answer as the "Best Answer", please visit our FAQ.Is your direct debit set up to automatically renew? Have you always had a paper tv licence?
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I set my account up to send me e-mail reminders when my licence is due and to send me a paper licence once it's been renewed.
I would add that I have also received 3 e-mail reminders recently telling me that my licence is due for renewal on 13th July! This is not the case as my renewal date is February. I do not pay by direct debit nor do I have a card stored to enable automatic renewal. Obviously, the e-mails were a scam and I reported them accordingly.
TV Licencing themselves tried scamming me by constantly telling me I hadn't re-newed when I had, and threatening me with a court appearance. I gave them all the details and they still said I hadn't paid. I gave them the transaction number from my bank details, the date, the time etc. They still insisted I hadn't paid. I said I'll go to court then. I heard nothing for a couple of weeks, so phoned for an update. The lady I spoke to said they can now confirm that I had paid and the problem was caused by me not speaking clearly on the auto payment line. I said that I'd spoken clearly enough for my account to be debited for the fee, but nope! So there you have it folks. Twas my fault all along. Nothing new there then!