British Gas Bill

[Ric.ror]

I have BG for both gas and electric but I haven't had a bill since April either on the App or via post

anyone else had problems?

[THECORBYLOON]

How do you pay for them?

[douglas9401]

No, every three months, regular as clockwork.

Good luck getting to the bottom of it all by the way, not a very efficient or communicative organisation.

[CrapatCryptics2]

have you checked the website

[Ric.ror]

I pay monthly - not by DD 

[ladybirder]

I rareley get asked for meter readings from BG.  When it's been a while I go into their website and put readings in there.  I will then get a bill within a few hours.  I do have a DD going out every month that more than covers the amount so all good.

[Old_Geezer]

No bill doesn't sound a problem.

 

I get cards pushed through the door requesting a reading, presumably delivered by the person who opts not to open the box and take the reading themselves. That's BG for you.

[newmodarmy]

A smart meter saves all this meter reading malarkey.

[ladybirder]

Except when it doesn't work and they won't come out to fix it.

[jno]

ladybirder, I used to pay by direct debit. Till the day I actually looked at it and founded they had generously debited £3000 more than they were entitled to.