re boot

[por 354]

I bought a computer about 6 months ago from currys and i want to clear everything off it but i have been told i need the windows cd but it never came with one how do i go about getting one

[Hugh Spencer]

Hi,
When a technician called to fix my laptop he wanted to use my Windows installation software but the original technician who installed it did not leave it with me. When I complained to Dell who arranged it all for me, they said I could buy one by contacting their customer services.

[fo3nix]

Many come with windows installed as a separate partition on your hard drive, that may appear as drive D in My Computer. See if yours is like that too... it'll be about 4GB or so in size.

[por 354]

thanks for the help i tried d drive but it wont let me see whats in there

[vehelpfulguy]

First, read the documentation that came with the PC. It may tell you there how to re-install or restore Windows.

Did you get a restore CD?

Many PCs come with a restore CD. It is not an actual Windows CD, but will restore windows and other software that came on the origial hard disk.

As someone else has said, the restore image may be hidden on the hard disk.

As the PC boots up see if there is an option to do a restore. It may say something like "Press F12 to do a Restore".

The words may be slightly different, and it may only appear on the screen for a few seconds.

If none of this works you may have to buy a copy of Windows XP, You can get a OEM copy of XP Home for about 60 pounds.

Note if you do a re-install you ay lose EVERYTHING that is on the hard disk. EVERYTHING.

[por 354]

thanks everyone i have managed to do it and everything looks good so far thanks again