How can i retrieve money sent to a incorrect bank number

[Mr D Black]

Hi,

I made a online transfer from my online bank to a business customer. However the money has ended up in the wrong bank account. I believe, it has ended up in a business account. How can I retrieve my money? What is the process

[dzug]

You will have to ask your online bank to retrieve it for you. It's up to them - you can do nothing yourself. The bank are unlikely to tell you even whose account it's gone to

[Mr D Black]

My bank said they would contact the other bank, and that is all their responsibility is. If any other issue arises, it is then a civil case. I hope i get my money back!!!