Had enough!

[Robble]

That's it - done working in cr*ppy call-centres and taking abuse from all types of idiots on a daily basis! Can anyone tell me how you become a dole-scrounger? Those guys have it pretty good- free rent - money thrown at them and all the time off they want! Can anyone point me in the right direction?

[bmhouston]

I think the direction you want to take is 'the opposite direction to the dole queue'. Belive me it is not nice and once you are there its very hard to get out of it. My advice would be to change your career direction i.e NO CALL CENTRES. You have to enjoy work to want to do it really.

[ruthlessjak]

I agree with BMHouston ! ive never been on the dole and if your wondering how quite awful the dole scenario is ... just catch an episode of SKINT on BB1 or 2 - that will make your day - O and steer clear of business machine selling - its worse then call centre jobs ! trust me

[AlFas]

The first step is to get yourself sacked (as you can't resign). Try swearing at the people that call in. The better your sacking the harder it'll be to get another job too so it's important you really go for it.
Good luck.

[moocow]

First of all, Alfas, are you serious?!

Secondly, Robbie, all call centres are not the same.

After my first experience of a call centre I thought about the dole thing but then got offered a job at a call centre doing admin, now i'm on the phone all day and the customers are nice!

You get the odd D*ck that think they know everything but on the whole, its a pretty cool place to be and the money aint too bad either!

Look around first!

[AlFas]

My answer was as serious as the question seemed to be. The question was "how do I do it?", and not "should I do it?"!

[beamer]

AlFas is correct, you would need to get laid off to claim the old rock 'n' roll. Though you could have a delay if you were fired for swearing at customers.

Try doing next to nothing and being as lazy as possible until they get sick of you low productivity and let you go.

If nothing else it'll be good practice for all those day's in front of Trisha (or whoever it is that occupies our daytime tv schedules these days).

Good luck.

[funkychicken]

why don't you just get a new job?

[acw]

Ring one of the 118 numbers and ask for "Job Centre in my town please".  Bear in mind though - they work at a call centre, so they may also be trying to get themselves sacked.  You could always email a link to this thread to your boss.  That might help get you fired. 

[Robble]

Guys - great suggestions all - especially from your good self ALFas - I'll keep y'all up to date. Worked in a buncha call centres over the last 6 years, some good, most bad though- and same as being on the dole bmhouston it's something very hard to get out of. Ah well - such is life. Being a dole scrounger still sounds good though- although watching daily Trisha might be a good preventative! Cheers y'all - thanks for calling and have a good day! (That's about the fiftieth time I've said that today...!)

Although saying that ALFas raises a good point- what's the best way to get the sack? Any ideas?

[jamesy boy]

What you want to do is go on long-term sick with something.Statutory Sick Pays more than Income Support, no-one will hassle you to get a job, and you don't have to sign on once a fortnight.You'll need to arrange housing and council tax benefit.

Two points: Firstly, it's actually more soul-destroying than working.Secondly, it won't look too good on your C.V. when you finally grow up and decide to go back to work!

[ems27]

my friend recently had to fire someone cos he was caught on cctv in the corridor getting a **** *** from one of the cleaners. U could always try that. Good luck !

[Greenbhoy]

........do you work for Morgan Stanley who insist on phoning me at 20 past eight in the evening to answer "some questions"?

[acw]

I doubt morgan stanley call anyone.  They will instruct call centres to do it for them.  Also, and robble please correct me if i'm wrong, there are two types of call centres; incoming and outgoing.  I think robble works on the former, and morgan stanley instruct the latter.  You can always tell them not to call you again - and the member of staff has to make a note of your number not to be called again.  If they DO call you again, it's illegal.  I always answer the questions though because my friend used to work for an outgoing call centre and I know how important it is for staff to reach their quotas.  :-)

[THECORBYLOON]

You will not be entitled to Jobseeker's Allowance if you lose yir job due to mis-conduct and Sanctions can be applied for up to 26 weeks if you leave without just cause (that means you won't get JSA for the period of the Sanction.)  

If, however you're not fit for work because you're depressed or stressed for example and yir doctor will gie you a sick-note, you can claim Incapacity Benefit  and possibly Income Support.

[ann_h]

Find a temp job, and take that one instead of your current one. Then when the time's up, you are neither sacked nor have given up our job.

If you think you can live on 60 quid a week and don't mind being encouraged on a fortnightly basis to work as a security guard,  it'll be great.

No need to worry about Trisha and boredom, by the way- official incompetence will ensure that you are occupied for a reasonable proportion of your day with filling out the same form you did last week, and phoning every 5 minutes for 3 days to get through to Housing Benefits to sort out the latest c**k up

 

Enjoy!!

[Robble]

Guys! Good news! No - I've not been caught in the corridor getting a b*** j** from one of the cleaners (unfortunately) but a better answer has come along- in my frustration I put in for a transfer to a different department and through some miracle (I think God is an ABer!) I got the job. Monday I start training and a week later I no longer have to deal with complaints and/or shouty people any more! Hurrah! Thanx again for your advice on this one - who said venting pointlessly never got you anywhere?

And acw - yes I do work in at inbound customer services - outbound cold-calling is possibly the worst job ever and you'd be surprised some of the people call-centres will employ for this.

[Mzungumark]

Amen to that! I could do with some benefit myself, certainly not much benefit in working in this country anymore. And while we are on the gravy train....Married with 2 sons but still can't get on the housing list because my name does not end in ski or hussein!