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boiler cover

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Cheekystar | 07:30 Thu 15th Feb 2007 | Home & Garden
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Could anyone recommend a company which do boilder / central heating cover ? Our suppliers are N power, we did take the service out with them but have had a totla nightmare (5 call outs - problem still there, service now cancelled) We though about Britsh Gas, has anyone had any experierences with them?
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I've used British Gas for years and am very happy. Not sure how they compare price-wise, but they service the boiler annually as part of the deal which gets some of the money back anyway.

We had to call them recently - we had a new boiler installed, the plumber (not BG) was an idiot without a clue - we had him back a few times, went through the whole charade of "it's meant to do that" "no, I think I'll try this" etc etc then he sent his own electrician who was just as useless, then just stopped returning our calls. This lasted over 6 months. Called BG - hey preston, one fully working boiler within a week - and no extra charge. Even though I explained the situation, and none of the problems were their fault, they still sorted us out! Can't speak highly enough.
That should be 'hey presto' not 'preston' - I don't want rumours spreading that I'm Chantelle or anything :-o
British Gas. No complaints...
We also use them to cover our plumbing, electrics and kitchen stuff under their Homecare plan. �34 a month covers all, but you can just get it for your central heating.
We're with British Gas too - Excellent service but if you need them in a hurry in cold weather claim you have a young child or old person in the house.
JSB good advice, but I've never even had to go that far - they've always offered same or next day without prompting.

Sounds like they're doing something right, judging by the replies - we should claim a commission!
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nice one thanks everyone, we've now taken out cover with British Gas...
Avoid Homes Serve!!

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