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Hi Shazza. I'm afraid I can't help you a lot because I don't really know an awful lot about it myself. I moved house seventeen months ago and I redirected my mail for a short period of time to allow me enough time to update my new address. I thought that I had contacted Standard Life but obviously I hadn't as they had to make contact through the DWP due to the fact that my letter had been returned to them saying that I was no longer at that address. I have only just recently received this letter , so i'm not sure if the delay lies with Standard Life or with the DWP. As far as who's entitled , again , I can't really help you i'm afraid. I have heard from some people that everyone who has a Standard Life policy will be entitled to some sort of dividend but I have heard from others that only those eligible for the windfall payment will receive payment. What criteria has to be met though , I don't know. I apologise for not being able to give you much information but I seem to be as much in the dark as you and your husband. I do hope that someone will come along however to answer these questions. In the meantime , I can give you the telephone number for Standard Life if you wish to give them a call to find out what entitlements you may be eligible for. They were able to give me this information over the telephone. Here it is :
0845 60 60 075 - Lines open Mon - Fri 8am - 5.30 pm
I do hope that you get a good payout. Good luck x