when i call dell about my laptop i get deli. when i call about my insurance i get mumbai.
so where do the folk from those places get when they call? do you think they get a cockney tit on the phone ? trying to be all clever talking bollywood . "oh i see shilpa is in a new movie with raj kapur" how good do you think their indian is?
I have never ever had an issue with call centres. Rarely get through to an indian call centre anyway but when I had to phone Dell for support, the man from Dehli (called Josh lol) was brilliantly helpful.
We have also got through top call centres abroad. More often than not the operator can not understand us & we cant understand them. And as for trying to give our address, that`s another story.