eurostar

[nobby1]

We travelled by Eurostar in December. we had an Email
on return saying Tell Ted about your trip and win a Weekend away. we did enter and have had a e mail and telephone conversations saying we have won a weekend break.
However they have requested Credit card details to hold the hotel. has anyone heard of this before?
I cant find the Tell Ted site which was there 2 weeks ago.

[JK2]

Sounds very dodgy. Why on earth would they need your credit card details to hold a hotel that is not supposed to be costing you anything as it is a prize?

I would definitely give this a miss. As they say in the north "you don't get owt for nowt"

[Buenchico]

While it's always wise to be suspicious, it would be silly to miss out on a genuine offer.

The 'Tell Ted' website is here:
http://www.eurostarpromotions.com/bookers_retu rn/email.html

The site looks genuine enough, although the web address is 'eurostarpromotions.com' and not 'eurostar.com' (which is the main address for Eurostar.

If you've got any doubts about whether that site is really a part of Eurostar's own site, all you need do is to phone Eurostar's customer relations department on 01777 77 78 78 or use the other means of contact given here:
http://www.eurostar.com/UK/uk/leisure/customer _care/questions_answers.jsp

Some hotels do ask guests to provide credit card details (so that extras such as drinks from the mini-bar can be charged for) even though they're travelling on business and their company has pre-paid the room bill. If Eurostar Customer Relations tell you that 'Tell Ted' is a genuine promotion (and can confirm that you're a winner), it should be safe to provide your card details.

Chris

[nobby1]

Thanks Buenchico.

I called Eurostar and the person i had been dealing with was sitting next to the person on the phone.
So it is a genuine offer but always better to check.!

Thanks very much that was really helpful.