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thank you so much mrknowall, it's true, since we've moved here, this couple who live downstairs won't leave us alone.
problem is, sometimes you don't want to have prejudice against people but you must accept it's not very good to mix with people who are not the same level as you are.
I am quite educated and polite, my boyfriend the same, but they are those kind of low level people who shout all the time, barely know how to speak and even if you avoid confusion with them, they will search you and give it... yesterday was really a shocking time when they started to shout at my bf when he was getting back home and accusing him of "stepping on some flowers", he said sorry he didn't (and even if he did, it's not a reason for you to shout and swear) just for the man to reply: next time you give me trouble I will slit your throat!
I am still shocked, but getting better, having a good laugh here with the funny posts... :o)