Google Earth

[Bellringer]

I have downloaded Google Earth and removed it several times as I cannot get it to run. When I put in a location I get an error mesage saying "Google Earth has encountered a problem and needs to close"
I have tried all the help lines to no avail. I have McAfee internet security installed and have tried to get it to allow Google but no luck. Any ideas anyone?
I am a bit of a rabbit on computers so make it simple.

[Bigeye74]

Have you tried contacting google by email?
Have you removed it by using the uninstall tools of just deleted it?
Have you tried uninstalling McAfee then running it?
Have you tried running it with McAfee turned off?

[Bellringer]

Google seems un-contactable by e-mail.
I uninstalled it via the control panel.
I am loth to turn off McAfee in fear of what I may contract.

[paulwho]

install virtual earth a lot better