Anyone help with this please?

[sir.prize]

I am using Spybot and scan regularly. However, today when it reaches a file called CoolSearchwww.Feat2DLL my computer goes back to start up. Also, coincidentally, my System Restore has stopped working. And . . . . loading web pages is now taking ages. Hair-pulling time here!!!!!!! Any help appreciated. Thanks

[Ethel]

This is a nasty stubborn piece of spyware.

This free tool should get rid of the blighter

http://www.filehippo.com/download_cwshredder/

[sir.prize]

Thank you Ethel. I downloaded the cwshredder tool. After scanning, it told me that CoolwwwSearch.Feat DLL was NOT present on my computer.!!! So I scanned with Spybot again and . . . . . . the blighter is still in there. System Restore still does not work but my computer has certainly speeded up . . . . . Ah well, the joys of computers. Many thanks again

[Ethel]

Do a manual search (start - search) for coolsearch and see what comes up.

It would be interesting to see where it is.

[sir.prize]

OK - will do. Will report back with my results. Thank you

[Ethel]

Okee dokee - I'm going to bed now, but will definitely look in tomorrow.

I hate that coolweb, I really do.

[sir.prize]

Sweet dreams Ethel. I did a manual search and it did not find CoolSearch anywhere. The little bu$$er is well hidden. As long as it keeps sleeping, I may be able to get along by ignoring it. Although it has disabled my Spybot and System Restore function. Grrrrrrrrrrr

[LeMarchand]

Try booting into Safe Mode (press F8 during the boot sequence) and running Spybot and/or the removal tool.

[Ethel]

Excellent advice there. It should clear it.

Fingers crossed.

[sir.prize]

Opened in Safe Mode - ran Spybot Search & Destroy and it completed the scan with no problems.

Holding my breath, I then later tried Spybot again and that CoolWWWSearch stopped the scan and switched off my computer AGAIN!!!!!!!!!

Oh well, I will live with it for now, and do a hard drive swipe a little later. Thanks for your responses. Happy computing

[Mac70]

No need to be hasty.

Sign up here
http://forum.malwareremoval.com/index.php

Download HijackThis from here
http://www.bleepingcomputer.com/files/Merijn/H ijackThis.zip.
Unzip to your C drive, run the .exe and click on scan and save a logfile, then copy/paste to the above forum.
They will clean you up, no problem.

[sir.prize]

Thank you very much Mac70 - will certainly give it a go and report back. Thanks for your suggestion