Accident in a car park

[adio25]

I had just parked in a car park and was opening my door, when a car drove through a parking space behind me and into the one next to me making impact with my door. The impact was with the front of the car causing a crack to the headlight but my door was pushed forwards and wouldnt close. The woman took full responsibllity at the time and offered to pay for all repairs. Everything was caught on CCTV. However now her husband has got involved stating its my fault and will not provide the car registration number or address (I now have address). Where do i stand as even though i opened my door the space next to me was empty and she drove through the parking space behind me and into the one next to me. Is there any rule on entering parking spaces?

[NORMANTHEDOG]

if you have the address,just go round there,get the reg number,fill in your claim form and let your insurance company do the rest,thats what you pay your insurance for.hes trying it on with you.

[almcd007]

There's no rule on entering parking spaces.

I'd do as Norman suggests - but knock on the door and let him know what your'e doing - just to see his face

[dilligaf]

As far as I can remember you are at fault if you opened your door if it was not safe to do so.
If your passenger did the same its still the drivers responsibility.
A frequently used excuse is "they came out of nowhere"

Nothing comes out of nowhere, it's just the case of you didn't see them.

[dilligaf]

I forgot to add the same applies if you hit any road user, including a pedestrian, when opening your door.

[happyskyper]

You could argue that you were monitoring the car park entry area and decided it was safe to open the door in accordance with the rules.
The fact that the other car drove on through one car parking space into another one could constitute a violation on her part?
Either way let the insurance handle it. make some notes and make sure you structure them well and send them into your insurance company when they ask you for details of the accident.

Happy