Childs Nursery

[girlygirl2]

I wish to make a complaint about my Daughters nursery, how do I go about it?
It has gone beyond speaking to them.
I want to take the furthest action possible.

Please advise

[dot.hawkes]

Is it private , local education authority or attached to a school

[fran2]

Dot's right girly, Your local education dept if its a council run nursery. If its a private playschool,your MP?

[girlygirl2]

Private - costing me �150 a week!!!!!

[originalang]

If its OFSTEAD inspected they might be the ones to contact, good luck.

[dot.hawkes]

There seems to be alot of legislation going on with nursery schools, your mp will help, or the CAB.

[Joe_the_Lion]

If it is an educational matter, then private schools can basically teach what they want. There is no cirriculaum in non-state schools.

It really depends on what the matter is about. Fair enough if you do not wish to discuss here.

If criminal, obviously the Police. The school, even though private, schould have a schools liasion officer (SLO) attached to it. They are busy plod mind, often having about 40 schools per officer.

MP's are best used after a complaint has been filed. They will not, moreover are not allowed to, interefere until the all proper avenues have been explored.

Has the school got a board of directors, if a private enterprise? If a PLC or ltd comp, they will have to have a secretary by law, full details will be freely available from Company House.

If affiliated to a church, then maybe the local bishop or parish.

[girlygirl2]

A very basic outline of complaints is

- returning my daughter in a disgusting dirty state and wrecking her clothes everyday
-LYING about what food they are giving her
-Swearing and threatening children
-innapropraite behaviour towards both my husband and I
- LYING ablut NVQ training
-Bullying staff

[girlygirl2]

My Daughter is two - would PLO be involved?

[dot.hawkes]

They are very very serious accusations, you need other parents to back them up and pictures etc, I love a skirmish, you should withdraw your child under protest.

What say u Wardy?

[dot.hawkes]

Palestine liberation Organisation? i don't think so, who do you mean?

[Joe_the_Lion]

Are any other parents expressing concerns?

A group effort will always be better.

If you think your daughter has been ill treated whilst in the care of custody of an appropriate adult (i.e nursery nanny etc) then I would say the local fuzz (Child Protection Team CPT) would be the best port of call.

[Joe_the_Lion]

I think Dotty is right insofar as take your daughter out straight away, and stop any direct debit etc.

(Will always look good later on)

[bednobs]

i dont really understand how you have so many complaints ... why wouldt you just leave after 1 or at modt 2 of those things?
I would have thought they have to be inspected by someone - is it the csci?

[girlygirl2]

I am going to have to take Monday off work but my Sister can take care of her for the rest of the week after that.
I have found out the information by 3 different sources (staff and ex staff) the manager recently put my friend in Hospital with an asthma attack due to stressfrom work. THEY ARE BULLIES!

[girlygirl2]

Joe is there any possibilty you can email me on [email protected]
I would like you to check over my letter if you wouldnt mind.

[bednobs]

nw im even more confused. How on earth can your friend work there, yet they dont look after the children well and you still put your daughter there? Surely your friend is partially responsible for this, not telling you how low the standards were?

[girlygirl2]

She resigned on Friday, I say friend but I only know her at Nursery.

[dot.hawkes]

well bednobs whilst that sounds sense with hindsight and u are right, mums have pressures and distractions that can stop them thinking straight and if the penny just dropped with girlygirl and things started to gel she has acted as quickly as she could

[saxy_jag]

There are very strict regulations as to how nurseries and child-minders operate. Even if your daughter's nursery is private, it will still have to be licensed, inspected and regulated by the local authority - either the education authority or social services should be your first port of call, because what you could be dealing with here is the possibility that children are being harmed or are at risk of harm. But, as others have said, these are very serious accusations and you need to be absolutely sure you've got all the facts and evidence, and the backup of other parents etc to substantiate your claim.