"Lost" pension

[stormin]

Many years ago, I paid into a pension scheme but having changed address on several occasions, I presume the company involved lost track of me.
However when I contacted them recently to re-establish contact and ensure that either the pension was still OK or whether I could transfer the value into my private pension, I was told that they could not find any records.
I do however, have some original correspondence from the time indicating my entitlement. Despite sending them copies, they still insist that nothing can be done.

Can I sue them?

[Peter Pedant]

There is a huge industry on this:
I googled pensions ombudsman and got:

Pensions Ombudsman - PowersPeople, and bodies such as trustees and employers, can ask the Pensions Ombudsman to decide complaints and disputes relating to the running of pension ...
www.pensions-ombudsman.org.uk/powers/ - 17k - Cached - Similar pages
[ More results from www.pensions-ombudsman.org.uk ]


and sort of start there and work down

This type of thing has DEFINITELY occurred before and there will be a path to follow

Off the top of my head:

first of allcomplain to the pension fund you made the contribution to
and this should be in writing
and then follow their own complaints procedure

this is called exhausting local remedies

then go public to the ombudsman

don't sue it will cost you money

although as the lawyers say - on the facts disclosed, it does seem as though you have a cause of action