PC wont log off

[loverboy]

Sometimes I cannot log off. When I try to log off nothing happens it just sits there doing nothing. I keep trying and trying with no joy. In the end I have to reboot. Anybody got any ideas. In simple terms please I am just a novice at PC's. It doesn't do this all of the time, just occasionally.
Thankyou in advance for any replies.

[bekka]

What OS are you using.

[Wix]

Keep pressing log off and post back if you get a message box appear. Could be end program WMS~Idle.
Thats what happens with mine.

[meglet]

This happened to me. Turned out I had loads of viruses. Have you tried debugging?

[loverboy]

bekka I am using windows xp pro.
Wix I am not getting any message box at all. I click on Log off but the screen just does nothing. I have clicked on Log off numerous times.
meglet I run antivirus scan every day so I don't think it is that.
As i said before it doesn't do it every time I log off, only occasionally.

[bekka]

It sounds as if your user profile isn't unloading...without a message it's difficult to find out exactly what the problem is.

MS have an app that forces resources that are open to close...worth a try.

Have a read about it anyway.

http://www.microsoft.com/downloads/details.asp x?********=1B286E6D-8912-4E18-B570-42470E2F358 2&displaylang=en

[bekka]

Strange i just tested the link i posted and it doesn't seem to be working.

Search for...

User Profile Hive Cleanup Service

It's a MS app but you can download it from

Major Geeks

Good site...plenty of help in the forums.

[loverboy]

Thanks bekka I'll have a look. The problem is with it being intermittant its difficult to know whether the problem has been resolved or not.