is customer being unreasonable demanding money back over goods not received 4 days after winning with todays post office. wouldnt mind but day it finished was sunday so Post Office not even open.
Hi, I would say that they are. Did you send 1st class? The post office is so crap these days that you can't guarantee anything except special delivery and that costs a fortune.
I've bought things from ebay and I would think it was reasonable to allow a week for goods to arrive. Sometimes stuff has arrived the next day which is fantastic- but I think asking for a refund after 4 days sounds as though the customer has just changed their mind. I know a lot of sellers state when they will post items- could be worth doing next time, perhaps, to save any argument.
Would'nt bug me so much, but the goods were dispatched the day after the item was won so its a post office problem really. It was sent 1st class and as far as we know it still has'nt arrived
Hi ethel, we just sent it 1st class parcel post so we don't have a numberr, the only refererence is on the P.O receipt which we already forwarded. The P O won't do anything for 14 days either