I think you mean Licit Legal.
I don't know why you think they are a law firm - they are not. They are simply a company that have jumped on this bandwagon for easy money.
This company have already been discussed in AnswerBank:
http://www.theanswerbank.co.uk/Law/Civil/Previ ew/Question401563.html
And here:
http://forums.moneysavingexpert.com/showthread .html?p=5272779
The problem you have is that all claims are currently 'on hold' pending the result of a major court case.
My advice would be to write to the company stating you are dissatisfied with the company and are dispensing with their services forthwith, and continue on your own.
There are excellent guides and letter templates on the internet, I particularly recommend here:
http://www.moneysavingexpert.com/reclaim/bank- charges