holiday deposit

[dyson]

Hi,Can anyone help with this querie before I get in touch with trading standards.
We have booked a holiday in Greece through Co-op travel, all we have paid so far is the �10-00 booking fee, now we find we can't go, nothing medical or serious. Co-op travel tell me that I still have to pay up all the deposits due on 17th November even though I have cancelled , Can anyone give me any advice, if it has to be paid I will pay it , but I need to be sure they are right first. Thanks

[Ethel]

Read the contract you were given. It will be there in black and white.

Without seeing the contract it is impossible to say.

[dyson]

Ethel ,The booking was done by a friend for 30 people altogether so I didn't actually have a booking form ,but no doubt I can get hold of a copy .. Thanks

[factor-fiction]

Are you saying you have pulled out of a booking for THIRTY people. If you have I can see that's a big blow to the holiday company, hotel and airline and the travel agent must have put in a lot of work recording 30 people's details etc. and sorting accommodation etc .

So I think you should expect to have to pay something, and that depends on the contract.but maybe you should try to negotiate a lower payment. How much deposit inTOTAL are you being asked to pay?
Can you tell us what the contract said about cancellations?

[B00]

Co-Op will be 100% correct i'm afraid, however if you can't get hold of the booking form, try finding a brochure or looking to see on their web page.

[B00]

Their website states...

Deposits must be paid by this date or with the balance 12 weeks prior to departure, whichever is sooner. In the event of a cancellation, any outstanding deposit must be paid in full.

Found on

http://www.cooptravel.co.uk/standardcontent.as px?page=6

[dyson]

Thanks everyone.. Just five of us pulling out by the way..The rest are all still going