is this safe

[wendilla]

Went to access my credit card account and this came up 404 ERROR PAGE NOT FOUND but my credit card company was there and said that it was now xxxxonline added to address. I could click on card account. When I did this the warning from windows live came up( this may be supicious web site phishing ect. )I HAVE NOT ENTERED ANY DETAILS .What do I do as it says in reading about phisling that it might be safe .

[squarebear]

I don't really follow you.

Did you get an email from somone who appeared to be your credit card company saying that you had a new email address associated with your account? Maybe it advised you to click on a link to confirm it?

If so, do NOT click and confirm anything like this as it is most definitely a phishing scam.

[wendilla]

Thanks for quick reply no did not get it in an e mail I have read all about that. It was when I went to access the page for the company.

[squarebear]

In that case, it sounds like it's just a general warning from Windows. I would still be wary though. Make sure any site you enter personal information into has the yellow padlock associated with a secure site.

Check the address of the website to make sure you haven't been redirected without your knowledge. Never trust any site that doesn't display an address that you are expecting.

It may all sound a bit paranoid but you really have to be careful nowadays on te net.

[wendilla]

Capital OneSitemap Contact us Security Your Card Account Home Credit Cards Savings Accounts Your Card Account 404 Error: Page Not Found
The page you requested was not found. Sorry for any inconvenience this may cause.

This is what came up and when i clicked on card account that was when i got windows live message supicious web site but address had been changed to www.capitaloneonline .co.uk as it was just www.capitalone before

[squarebear]

www.capitalone wouldn't be a valid website as it doesn't have a .com, .org, .co.uk and so on after its name.

www.capitalone.co.uk is a genuine site. What address did you type in to get to the capitalone site?

[wendilla]

You can now manage your Capital One account online here. Rest assured that this is a secure area of our site which can only be accessed by registered users with a password.


Important Information

The Capital One Account Service and Login page have moved to this new
secure website at https://www.capitaloneonline.co.uk.

As part of ongoing development we have removed some links from this secure
website. Your online account will continue to offer the same services.

As always, you will be able to find the �Your Card Account� link on the
http://www.capitalone.co.uk homepage.



some more imfo

[squarebear]

Fair enough. Just be very careful of where any links may send you and if in doubt, contact capital one by phone and do NOT enter anything personal if you are even a slightly bit unsure.

[wendilla]

so when i click my account this is when the warning comes up. THANKS FOR YOU PATIENCE

[wendilla]

yes i will phone them and put reply on here.thanks

[wendilla]

Just rang and been confirmed changes have been made so have been assured all is ok.

[squarebear]

That's ok then. It's better to be safe than sorry.

[wendilla]

Thanks again should have phoned in the first place but it may help anyone else that has come across this.

[SlackAlice]

'404 ERROR PAGE NOT FOUND'

Just out of interest the above message is just your browser saying the url no longer exists.

[wendilla]

yes .I phoned capital one and was told all is ok as they had changed things. when i clicked on MY ACCOUNT I was straight throught to my usual account. All is ok now .