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drayton digistat 2 - confusion

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Digistat 2 | 13:56 Fri 16th Nov 2007 | How it Works
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i've just moved into a new property and the central heating control is a Drayton Digistat 2. we have set the timers for various times of day. first time being 6am @ 23 degrees celcius, however the temp this morning said 18 degrees celcius. does anyone know why if the timer has been set if the heating is not coming on as required?
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The only way in which the heating will not come on is when the set temp has been exceeded - if it is not reaching its set temp. either put the heating on earlier or turn the boiler temp up.
May I also add if it is the wireless digistat maybe the batteries need changing.
You can download a manual if you haven't got one by typing the product name + instruction manual into Google.
On the other hand it could be just broken.

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