I have the above phone and recently have been sent what I assume is a photo message. Only the stupid phone won't let me open it. And the only text appearing on the bloody thing is a load of gobbledy gook!! It gives me an option to open URL but then says the requested server does not have a DNS entry. How on earth do I get my picture??!!!!???!
try here if you're a new samsung owner
https://uk.samsungmobile.com/global/registerForm.do?gclid=CJHw85z-7Y8CFQxFMAodgwWMGw
when i first had the d 600 it was a great help
Sorry I am not very technichal my mulimedia where all pictures are sent to is underneath messages list but your phone may be different even though it is still samsung.
I'm not very technical either. So don't worry! Think I'll look on samsung website for a hint. Or just take it back to the O2 shop and get them to sort it!!