Windows Vista

[ryburn]

I sent two emails to a friend both with word file attachments,he has Windows Vista and says it states do you want to open the file when he says yes it states create an association in the set association s control panel,he cannot find anything on his control panel and wants to know how to open the emails anyone able to advise ,he has adobe 8 but that does nothing

[vehelpfulguy]

My guess is that he has not got Word installed, or if he has it may be the wrong version.

In previous versions of Word the file extension is DOC. If he has not got Word then Vista will not know what to do with a DOC file.

In Office 2007 the file extension is XDOC, and if he has not got Word 2007 then his Vista will not know what do to with an XDOC file.

Can you confirm that he has got Word installed, and what version.

Can you also check which version of Word you have.

If he has not got Word then you can convert YOUR word file to a PDF file very easily with some free utilities on the web.

[ryburn]

Many thanks for the answer he didnt have Word,in turn I downloaded a conversion program,made PDF a default printer and sent both emails back off,they are now opened and I have advised him what to do so he can read his sons emails.