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Email problems

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Leight0n | 14:18 Thu 03rd Jan 2008 | Technology
5 Answers
Hello,

I have my own website and have an email address with it. I bought the domain ect through easyspace and have set up the email address through that.

I then got the incoming/out going (pop / smtp) information and put all of the relevant info into Outlook so my emails can be picked up there.

Now the proplem I have is with sending emails. I can receive them without a problem but when I reply or send a new email I get this error message:

"The message could not be sent because one of the recipients was rejected by the server."

(More text mentions the email address etc and then it says):

"Relaying denied. Property authentication required"

Anyone have a clue?

TIA
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Question Author
EDIT - Last part of the error message reads

"proper authentication required"
If the Online Web Mail allows, I think you could benefit from changing your package to E-Mail forwarding. (To an existing address)
It sounds as if your outgoing mail server requires authentication. (I've got several e-mail accounts, with different providers. Some require outgoing authentication, others don't. The default setting for a new account in Outlook is 'no authentication').

The following instructions are for Outlook Express but I'm reasonably confident that they're the same in Outlook:

Go to Tools > Accounts.
Click on the 'Mail' tab.
Click on the name of the relevant account, to highlight it.
Click 'Properties'
Select the 'Servers' tab
At the bottom of the panel, under 'Outgoing Mail Server' click to place a check mark alongside 'My server requires authentication'.
Click 'Apply', then 'OK'.

Chris
When you have an email address associated with a web site, the service providers do not always permit you to use their smtp servers to send mail. The usual setup is to receive email from your website i.e. [email protected] using the Easyspace pop server, but then when you reply to that message you need to have your own ISP to actually send emails. In my case I have a number of websites each with their own email address, but I then use my Orange account to reply to all the incoming messages - hope that clarifies.
Question Author
Thanks webdude.

Thats what I managed to work out yesterday. Needed to change my outgoing mail server to my ISP's.

Cheers

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