We ordered some thing on the net ,when it arrived it didn't work , so was told they would collect it Xmas eve so waited in all day for the exchange , which happened on new years eve , lucky it was in the morning , but what a waste of time to sit and wait for a delivery . I now ask a neighbour to take a delivery as I do it for them .
After waiting in all morning/afternoon. I just rang surgery only to be told no one had put me down to be rung today. Even though I had rang last week and been booked in for the call.