being a bit of a softie Id help.
A couple of examples.
the family above my flat were always being noisy and also flooding my flat, owed money for damages and also never paid their maintenance bills so i couldnt stand them. One day i saw a flash go past my window and heard a bang. Upon investigation it turned out to be a chip pan, alight. The guy had found it alight (he'd fallen asleep after lighting stove) and had thrown it out of the top window of his kitchen. He came downstairs and was severely burnt. I made him sit down, called the fire brigade, got advice and stayed until help arrived.
I was still furious with him that he'd put the whole block in danger, but i wouldnt leave him in that state.
I was bullied all through my teens by a horrible girl from a nighbouring school and her friends. One day when i was about 18, i was driving my car with my friend about 5 miles from town, middle of nowhere, it was peeing down and awful weather and walking along the road was the bully and her friend. I stopped and offered them a lift home. I even got an apology for the awful way she'd treated me for all those years.