I don't know exactly what it is you want to copy or save, but there's a handy little programme called 'Zapgrab' which basically copies anything on your screen for you to save - like a selective screen print where you can choose the area you want to copy. Google it and download it - I've used it a lot and it's very useful.
Ok, I'm thinking that my wonderful little Zapgrab isn't going to be much help to you then...lol. Sorry! If you paste the web address I'll have a look and see if my computer will let me do it so we can narrow it down to the website or your settings on your computer if that would help?