chuckfickens thanks. if i click on start then computer,it shows removable disk(E). if i then click on that,it tells me to insert a disk even tho one is inserted???? thanks again
ok firstly no need to start a new thread each time, just post an answer to your own question else it gets very confussing (and some people will get really wound up with you)
I take it you have tried it with several different disks? and have reset the computer?
you could try cleaning the lens, when you open the drive you can see the lens, use a cotton wool bud and something like pure alcohol and VERY GENTLY clean the lens
If your unsure get a normal CD drive cleaning kit, you can get them from most music shops pretty cheap and then you can do all the CD drives in your house (ones in your stereo, car etc)