ChatterBank1 min ago
Word Documents
7 Answers
Hello,
I've a couple of things I've emailed myself from a different computer in Word that I can't open up on this laptop. I know some Word documents aren't compatable but is it because this laptop has too old a version or word or too new a version to load it up please?
Cheers
China
Ps: If you have a fancy way of doing it, that'd be really appreciated but please keep the techy stuff short and simple as I'm a bit dense with this sort of thing and I'm not the administrator on the computer so if I have to download anything I won't be able to. (Thanks again!)
I've a couple of things I've emailed myself from a different computer in Word that I can't open up on this laptop. I know some Word documents aren't compatable but is it because this laptop has too old a version or word or too new a version to load it up please?
Cheers
China
Ps: If you have a fancy way of doing it, that'd be really appreciated but please keep the techy stuff short and simple as I'm a bit dense with this sort of thing and I'm not the administrator on the computer so if I have to download anything I won't be able to. (Thanks again!)
Answers
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Thank you. Both documents I'm trying to open from my email account and they have the title andthen .doc after the title.
They also have ~$ before the document title which I didn't put there but I don't know if that's relevant?
The Word on my computer says 2003 after it and the computer I did the work on originally I think would not have been particularly modern. If it was after 2003 though would I still have a problem?
They also have ~$ before the document title which I didn't put there but I don't know if that's relevant?
The Word on my computer says 2003 after it and the computer I did the work on originally I think would not have been particularly modern. If it was after 2003 though would I still have a problem?
Yes I think the ~$ in front is a bad sign, it shows it is a temporary file.
Basically when you open a word document it creates a temporary file to work on (so the original does not get damaged or corrupted).
When you then SAVE the file you are working on it makes THAT the main word file (by removing the ~$), and deletes the other file.
So the fact you still have the ~$ in front means Word did not shut down properly, which is perhaps why it is not opening.
Go back to the original machine and see if you can find a copy of the file WITHOUT the ~$ in front as that will be the proper Word file.
Basically when you open a word document it creates a temporary file to work on (so the original does not get damaged or corrupted).
When you then SAVE the file you are working on it makes THAT the main word file (by removing the ~$), and deletes the other file.
So the fact you still have the ~$ in front means Word did not shut down properly, which is perhaps why it is not opening.
Go back to the original machine and see if you can find a copy of the file WITHOUT the ~$ in front as that will be the proper Word file.
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