Post being sent for ex to my house

[missspeedy23]

I've just received a bill from British Gas addressed to my ex husband who I've been separated from for nearly 3 years now. He has never lived at this address and I've only lived here 2 months and he doesn't know where I live.

He has just moved from the marital home which the bill is for so I've absolutely no idea where they've got my address from. He isn't financially linked to me according to my credit record.

I've rung them demanding to know where they've got my address from and she replied saying she doesn't know, it's a computer error and to just throw it away. It's the 2nd time I've received post for him since moving out - at my last address I got a solicitors letter to do with British Gas unpaid bill for him.

Under no circumstances do I want my ex knowing where I live so I am really miffed they have sent this to my house. I can't understand how they have linked my new address to him, I've since remarried so have a completely different surname.

Does anyone know how they would have got my address and how I go about complaining against them.

[lawsanass]

I have no idea how they could have got your address but I would be sure to go to the highest possible person in British Gas and demand to know, they must be breaking some kind of data protection thing. Dont take 'dont know' for an answer, demand something is done, its bluudy outrageous. good luck

[missspeedy23]

Thanks, it's got me completely baffled so I won't be letting them off lightly this time.

I will write and complain and I think I might complain to Energywatch if they don't apologise profusely!

[factor-fiction]

Maybe the bills were going to the old marital address and the person who lives now knows your forwarding address (but not your ex's) and has passed the details onto British Gas

[Oneeyedvic]

You have presumably checked your credit report to say that you are not financially linked.

Have you checked all three companies (experian, equifax and callcredit)

[rosyskies]

Hi,

I had the same problem. I received mail for my exhusband and his new partner from various debt agencies looking for them. He had never lived at the house I was in, and I had reverted to my maiden name so was very annoyed to say the least!

I also checked my credit file as we had no remaining debts jointly. However, please make sure, as oneeyedvic suggests, that you contact ALL credit agencies. Its surprising the differences in information each company holds.

I later found out that they had found me via an address he had supplied when applying for credit that we lived together at.
Thats probably badly worded - will try and explain better!

He applied for credit and had to give addresses he had lived at in the last 3 years. One of the addresses he supplied had been our marital home. They got my details from records at that address and then tracked me to my new address.
Apparently it was all from public records/credit files and so they had done nothing illegal.

One of the credit agencies (I'm sure its equifax) show a section on assocaite searches. Even if you have no financial link - have a look in that section. Also I would write to all agencies and make sure there is no mention at all of your ex anywhere on your file. Its a short form you have to fill in and could be well worth it!

Good luck :o)